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Business Continuity & Disaster Recovery

Business Continuity & Disaster Recovery

Service Description:

If you or your department need/s to recover from a disaster and/or unexpected event and resume or continue operations, EduTech Disaster Recovery and Business Continuity is attained through clusters, additional servers, backup virtual machines and data backups.

Customers/Users:

  

Service hours of availability:

          Saturday through Wednesday 8:00 AM to 5:00 PM.

          Service available on Weekends as a special request.

User Requirements:

Any disaster will be followed by an incident report and the recovery process will be done according to the available (documented) recovery plan. The procedure will be documented for future use.

Request Initiation:

In order to receive this service, please request it through the Helpdesk either by the Online System or Email.

Team:

Operations

Support Contact Point:

Contact the EduTech Department at Ext# 92530 or through:

      Web :        Helpdesk System

            Email :       EduTech or Helpdesk

Mail Code: 3114

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