Data and Email Backups

Data and Email Backups

Service Description:

The process of “back up” is making copies of data which may be used to restore the original in case of any data loss event. The data for all computers in KSAU-HS can be backed up & restored by the Backup services.
If you require data recover due to loss or to recover data from an earlier period, according to the user-defined data retention policy.



Service hours of availability:

          Saturday through Wednesday 8:00 AM to 5:00 PM.

User Requirements:

Contact Helpdesk please have the following information available:

    1. Full Name
    2. Your Email
    3. Your User Name
    4. Department or College as appropriate
    5. Location & Contact Extension no

Request Initiation:

In order to receive this service, please fill the Justification Form, approved from your departmental head, and submit it to the Helpdesk through email or by courier MC 3114. Just click the link Request Here.

Request Here



Support Contact Point:

Contact the EduTech Department at Ext# 92530 or through:

      Web :        Helpdesk System

            Email :       EduTech or Helpdesk

Mail Code: 3114

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