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Messenger Services (IM)

Messenger Services (IM)

Service Description:

Instant Messaging (IM) is a form of real-time direct text-based chatting communication in push mode between two or more people using personal computers or other devices, along with shared clients. The user's text is conveyed over a network, such as the Internet. More advanced instant messaging software clients also allow enhanced modes of communication, such as live voice or video calling and inclusion off links to media.
In general, Instant Messaging Service is blocked to all the Users by default. However, if you need to access this service during work hours, you may request it through the Block / Unblock Request Form.

Customers/Users:

  

Service hours of availability:

          Saturday through Wednesday 8:00 AM to 5:00 PM.

User Requirements:

Contact the Helpdesk and please have the following information available:

  1. Full Name
  2. Your Email
  3. Your User Name
  4. Department or College as appropriate
  5. Location & Contact Extension no.

Request Initiation:

In order to receive this service, please fill the Block Unblock Request  Form, approved from your departmental head, and submit it to the Helpdesk through email or by courier MC 3114. Just click the link Request Here.

Request Here

Team:

EduTech Administration, Operations

Support Contact Point:

Contact the EduTech Department at Ext# 92530 or through:

      Web :        Helpdesk System

            Email :       EduTech or Helpdesk

      Mail Code: 3114

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