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Network Operation Center

Network Operation Center

Service Description:

If you need help in network troubleshooting, software distribution and updating, router and domain management, performance monitoring, and coordination with affiliated networks please contact the Helpdesk Department.
 
Customers/User:
 
       

Service hours of availability:

       8:00 AM to 5:00 PM Saturday to Wednesday.

User Requirements:

Contact the Helpdesk and please have the following information available (as appropriate):

1.  Your name, department and contact information.

2.  The host-name and IP address of the computer (if known).

Request Initiation:

In order to receive this service, please request it through the Helpdesk either by the Online System or Email.

Team:

EduTech Administration, Operations

Support Contact Point:

Contact the EduTech Department at Ext# 92530 or through:

      Web :        Helpdesk System

            Email :       EduTech or Helpdesk

Mail Code: 3114

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