FAQ

Blackboard is the Learning Management System (LMS) used at KSAU-HS. 
Blackboard is a Web-based learning management system that allows instructors to add resources for students to access online.
Blackboard provides many types of tools and features for enriching the learning experience.​

When receiving the email and password for the first time via SMS, you cannot login directly to Blackboard by the provided password in the SMS, you need to change the password in the email first, and then you can login to Blackboard by your username and the changed password.

Contact your College’s IT to reset your passwor​​d​

Blackboard Super Admin in Colleges list.pdf

The Blackboard Mobile Learn app is available in the App Store, Android Store and the Windows Store. Search for “Blackboard Mobile Learn” to find it.

Or use the links below to download:

App store

Google play


Collaborate only supports the most recent two stable channel releases of browsers.

BrowserDesktop
Mobile
Google ChromeTMWindows®, macOS, UbuntuAndroidTM
Firefox®Windows®, macOSNot supported
Safari®macOS 10.13+iOS® 12+, iPadOS
Microsoft Edge® (Chromium)Windows®, macOSAndroidTM, iOS®


  1. Use a hard-wired (Ethernet) connection, if available. If not available, use a Wi-Fi connection. If using Wi-Fi, try to be as close to the router as possible.
  2. Close other programs on your computer except for the browser you are using for your Collaborate session.
  3. Clear your brewer cache:
    • On your computer, open Chrome.
    • At the top right, click More.
    • Click More tools. Clear browsing data.
    • At the top, choose a time range.
    • To delete everything, select All time.
    • Next to “Cookies and other site data” and “Cached images and files,” check the boxes.
    • Click Clear data.
  4. Keep your browser current. Only use up-to-date Internet browsers that are supported by Blackboard Collaborate
BrowserDesktopMobile
Google ChromeTMWindows®, macOS, UbuntuAndroidTM
Firefox®Windows®, macOSNot supported
Safari®macOS 10.13+iOS® 12+, iPadOS
Microsoft Edge® (Chromium)Windows®, macOSAndroidTM, iOS®

Contact your College’s Blackboard Admin to enroll you in your course.

Blackboard Super Admin in Colleges list.pdf

Contact your College’s Blackboard Admin

Blackboard Super Admin in Colleges list.pdf​​​​​


Contact the Edutech Blackboard Team

EmailBlackboard@ksau-hs.edu.sa

Join eLearning Community Support for Instructors

Join eLearning Support for Students

Twitter: https://twitter.com/EduTech_KSAUHS?s=20